Greetings, and welcome to planDisney, John!
I am
so happy to
hEAR that you will be vacationing with family at
Walt Disney World Resort, I just love seeing families making magical memories together at
The Place Where Dreams Come True!John, if you are experiencing difficulties pulling up your Disney reservation, it may be because it is a
Disney Resort hotel Guest Room reservation for which the balance is payable upon your arrival, or the reservation needs to be
associated or linked to your My Disney Experience account. If you have tried that, and still have issues, then I recommend contacting
Disney Resort Hotel Reservations with your confirmation number on hand for assistance in locating the booking and paying the remainder of the bill.
Once you have finalized those plans, I recommend making
Disney Park Pass reservations using valid theme park admission, and perusing over the
Disney Genie and Disney Genie+ services which enhance your theme park touring and save you time waiting in lines. As well, if you haven’t already, please download the
My Disney Experience app to manage your plans before, during and even after your Disney vacation. The app offers a great variety of features to optimize your visit, and it is your
one-stop app for everything you will need during your visit.
Pro Tip - please complete your
Disney Resort hotel Online Check-In in your Disney account to expedite your arrival at your Disney Resort hotel by heading straight to your Guest Room with
Direct-To-Room Service.
Best Disney Wishes ~ Jacqueline