Mom and Daughter at Disney's Polynesian Village Resort Room
  • On Jul 6, 2012
    Matthew from Wrexham Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, my daughter (10) is autistic and is frightened of a lot of rides due to sensory issues, eg Peter Pan and Haunted Mansion. We will get a Guest Assistance Card. Will we be able to use Rider Switch for rides that she won't ride? Thanks.

    Hi Matthew!  The Guest Assistance Cards are specifically done for the "invisible" issues a guest might have. Your daughter certainly would qualify for this special card. Although it is NOT a front of the line pass it will offer you an alternative waiting area or entrance when possible.  Discuss your needs for the rider switch for the attractions you feel your daughter cannot go on with the cast member on duty and let them direct you in how to do that. Most attractions will accommodate rider switch issues.  Some will have the guests queue in the singles lines when offered and others will have the second adult wait in a specific area. The purpose is to have guests only have to wait one time when some of their party is unable to enjoy a ride. Sometimes you might need to ask for the cast member in charge of the attraction to get satisfaction but understand that so many of the cast members are summer interns and might not have experience with all the various situations.
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Meet the Panelist: Kay, Indiana

Hello Adventurers and travelers! I am Kay and a past Adventures By Disney mom for the panel. But now I am excited to share vacation planning tips for those heading out for an incredible vacation to Walt Disney World. Learn More About Kay

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