Mom and Daughter in Cars Land
  • On Jun 16, 2022
    Lindsay from NV Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My daughter has Autism. What is the best way for her to avoid the lines. She gets over stimulated around heavy crowds.

    Hiya, Lindsay, and thanks for bringing your question to planDisney!

    The Disneyland Resort does a wonderful job of making sure all Guests feel comfortable, including those with any disabilities. So, I’m happy to report that I have some ideas that should help your daughter during her visit to the Happiest Place on Earth.

    For starters, it sounds like she may benefit from Disability Access Service (DAS), which is designed to accommodate Guests who aren’t able to wait in a conventional queue due to a disability. This helpful service will allow you to use your Disneyland app to schedule return times for specific attractions, so that your daughter can find a more comfortable spot to wait.

    Now, the Disneyland Resort is making it easier for Guests to register for DAS ahead of time with a new system called DAS Advance. DAS Advance will allow you to pre-register online with a live video chat as early as 30 days in advance of your visit, and no less than two days before. So, it looks like you’re within this window, if you’d like to give it a try before your visit. Just be sure your daughter is able to be in the video chat with you so the Cast Member can speak with her and take a picture to register her as well.  

    During your registration chat, you’ll also have the chance to book up to 2 one-hour return windows for select experiences, subject to availability. This is in addition to the regular DAS benefit of making return-time selections throughout your day. 

    If for any reason you aren’t able to register for DAS before your visit, you can also register at the Disneyland Resort upon arrival at City Hall (in Disneyland Park), Chamber of Commerce (in Disney California Adventure Park), or at any Guest Information location.

    In addition, here's a helpful page offering plenty of information, including where to find companion restrooms and break areas throughout the theme parks. If you have any additional questions before your trip, you can also call Disability Services, or send an email to disability.services@disneyland.com.

    Last but not least, here's the Entertainment Schedule for your arrival day, so you can start mapping out your magical plans. I hope this information helps take some stress out of your Disney days!

    Can’t wait to see ya’ real soon,
    Kristin 
thumbnail image for Kristin

Meet the Panelist: Kristin, California

Greetings from sunny California! I live less than an hour from the Disneyland Resort, and have been an Annual Passholder (and now a Magic Key Passholder) for more than 20 years! As a mom of three kids ages 5-10, I consider myself an expert at navigating the Disneyland Resort with little ones. My family of five can’t get enough of the magic and happiness we encounter every time we step foot on Main Street, U.S.A. I look forward to sprinkling pixie dust on your next visit to the Happiest Place on Earth! Learn More About Kristin

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