Older Couple kissing on Dumbo; magic kingdom; fantasyland; asian
  • On Apr 22, 2024
    Judith from OH Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    What dates and years have I been to Disney World? In the past 2 years I found a discrepancy in the number of tickets my husband and I still have. We should have the same number because we always come together.

    Why hello there Judith, it's great to welcome you to planDisney!

    Whenever planDisney Panelists are out and about at Disney Destinations around the world, collecting research and observing Disney Experiences it sometimes feels like we're Roz from Monsters Inc.: "Always Watching!" However when it comes to helping out fellow guests and Disney fans heading over to Walt Disney World Resort, we often do like to personalize the experience as much as possible for everyone - but sometimes there are even details too personal for us to even have access to, which includes information about anyone's history visiting the theme parks throughout the years!

     While I love a good mystery to solve, this is something that unfortunately falls out of the purview of planDisney and is perhaps better suited to our friends over at Guest Services who may have additional access to your Disney accounts to see where any inconsistencies may lie. Your best and quickest bet in this case may be to call them directly about Existing Tickets and be prepared to provide the Cast Member assisting you with as many details as possible to help with the process. 

    (I personally experienced this over the past year when one of our tickets was accidentally used as we scanned into the theme parks instead of our Annual Pass, which seemed to be a glitch that we were able to have resolved over with a quick visit over to Guest Relations once we had noticed it.) In the meantime, I do hope that you come back to us here at planDisney again for any other tips and tricks that we'd be able to help you with ahead of your next Disney adventures together!

    Here's hoping the Cast Members speedily solve your ticket mystery soon! 
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Meet the Panelist: Prince, Ontario

Hello, Bonjour, Aloha and Ahoy there! As a performer and world explorer who's been to all of the Disney theme parks around the globe, I'm always happy to provide my best adventuring advice and knowledge to navigate your way to all of the greatest snacks, attractions and entertainment on land and at sea. Find me featured on the planDisney Podcast and on the Disney Parks Blog, discussing Disney Eats at festivals and beyond, holiday events at Walt Disney World Resort and planning my Disney Fairy Tale Wedding! Learn More About Prince

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