• On May 22, 2018
    Rachel from OK Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    What is DAS? and how does it work?

    Hi Rachel! This is a great question!

    DAS is Disability Access Service. It's a tool used to help provide a welcoming and inclusive environment for all Walt Disney World Resort Guests.

    DAS is provided for Guests who are unable to wait in a conventional queue environment. Using DAS, Guests schedule a return time comparable to the current queue. Then, they are free to enjoy their time in the theme park until it is time to return to the attraction. 

    Guests are allowed one active return time at a time. Once redeemed, another return time can be scheduled. Guests can use DAS in addition to FastPass+.

    Accommodations can be made in person at Guest Relations Main Entrance locations in the theme parks. The Guest Relations Cast Members will work with each Guest and accommodations may be provided based on the specific needs of the Guest.

    Once a Guest accepts the terms and conditions of their DAS, it is valid for up to 60 days, based on their ticket entitlement.

    Thanks so much for sharing your question with the Disney Parks Moms Panel. Please let me know if you need further information. If needed, you can also contact Disability Services at (407) 560-2547 or by email at  disability.services@disneyparks.com.

    Have a magical day!


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Meet the Panelist: Kari, Texas

"Welcome home," Disney friends! I'm Kari, a wife and mom from Texas. In 1997, we became Disney Vacation Club Members and have enjoyed every magical moment. We have also set sail on the Disney Cruise Line, enjoyed the benefits of Annual Passes and put our best foot forward with runDisney. I love helping Guests add pixie dust to their vacation plans! How may I help you add magic to your next Disney vacation?

Learn More About Kari

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