Disabled man getting on Expedition Everest
  • On Apr 14, 2022
    Danette from MO Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We will have 2 DAS people in our group of 7. How do I make arrangements for this?

    Greetings, Danette!

    Welcome back to planDisney with a great question. The Walt Disney World Resort is second to none when providing accommodations for Guests with disabilities who are visiting the resort. The Disability Access Service or DAS has been created to assist Guests who cannot wait in a traditional standby line. 

    The members of your party would need to use DAS and apply or renew with a Cast Member through the virtual chat as early as 30 days before your arrival but no later than 2 days before your arrival. Be sure that all the members of your travel party already have a valid theme park ticket and park pass reservations for each day they plan to visit a park. Once DAS has been approved, the Cast Member will work with you to set up DAS Advance. This will give each DAS participant 2 one-hour return times per day for select attractions and experiences. Guests with DAS can make plans for up to 6 Guests on their Friends and Family lists. I suggest signing in early because wait times may be lengthy as Cast Members are creating Magic for a lot of Guests.

    You can also request or renew DAS in person at Guest Services at any theme park. Cast Members will process your request. However, you will not be able to take advantage of the DAS Advance planning requests, but you can still make same-day requests in the My Disney Experience mobile app or in person with a Cast Member if you do not have a smartphone. If both members of your party make their DAS selections for the same attraction at the same time, they should receive a similar return time, so your entire party can experience the attraction together. To redeem your return time, you will enter the Lightning Lane entrance with the DAS individuals scanning their MagicBand, card, or MagicMobile pass first. You can request another DAS return time for another attraction once you have scanned in for the current experience. 

    If you have any more questions, you can reach out to the Disability Services team at (407) 560-2547 or by email at disability.services@disneyparks.com. 

    I hope this helps with your planning, If you have any more questions before you arrive, please come back and visit us again at planDisney. 

    See ya real soon, 

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Meet the Panelist: Andrea, Ohio

Hi there, I am Andrea from the Buckeye State. A very proud mom to my princess who is a former Miss Ohio. Friends and family describe me as a "Disney Nerd" and Star Wars fangirl. I have made 30 trips and counting to the Walt Disney World Resort in all stages of life since 1972 as a small child, a young mom with a toddler and now as an empty nester. The love of vacation planning runs strong in my family. My uncle had it, I have it and with my help, you will have it too. Learn More About Andrea

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