• On Jul 20, 2018
    Deborah from NJ Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Can I get a DAS pass and wheelchair sticker for a stroller at the customer service outside the Magic Kingdom on a non park day. We are arriving very late on a Thursday night our first day is going to be spent at the hotel pool. Thank you.

    Hi Deborah,

    Welcome back to the Disney Parks Moms Panel! I hope that you and your family are getting excited for your visit to the most magical place on earth! It will be here before you know it!

    While the Guest Relations window outside of Magic Kingdom Park used to be a location to set up the Disability Access Service, Guests are now asked to head inside to the Guest Relations location just inside the theme park to set up this service. Unfortunately, access to that location requires the use of a theme park ticket. I checked with Disability Services for you to see if there is any location around the Walt Disney World Resort that doesn't require theme park admission to set up the Disability Access Service, but they confirmed that this service can now only be activated at a Guest Relations location inside the theme parks. My suggestion to you would be to arrive early in the morning and head directly to Guest Relations once they allow Guests inside the theme park to set up your Disability Access Service and grab a wheelchair tag for your stroller. On my family's visit last month, Cast Members allowed Guests into Magic Kingdom Park about 15 minutes before the theme park opened, my family headed straight to Guest Relations to set up the Disability Access Service for my son, and we were still able to catch the end of the Let the Magic Begin welcome show before the theme park opened for the day.

    Please let us know if you have any other questions as you're planning your trip, Deborah! Enjoy your day at your Resort hotel's pool and have a truly magical vacation!

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Meet the Panelist: Missy, Virginia

Hi!  I'm Missy, a homeschool mom originally from Indiana, but recently transplanted to Virginia.  With a husband and five kids, I understand what busy family life is all about and how important it is to get away and create magical moments with your loved ones.  I also believe planning is half the fun, so I'd be honored to help you plan your Walt Disney World Resort vacation! Learn More About Missy

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