Mickey Mouse with Special Needs Guest
  • On Apr 20, 2024
    Rubi from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Das pass

    Hello there, Rubi!

    Welcome to planDisney and thanks for stopping by with a fantastic Walt Disney World Resort vacation planning question. I'm so excited to hear you've just arrived on-site for an exciting visit to The Most Magical Place on Earth! While you prepare to jump into a wonder-filled day in the Walt Disney World Resort theme parks, I'm here to help you understand how to register for Disability Access Service (DAS).

    Rubi, DAS is a complimentary service provided to Guests who cannot tolerate extended wait times in conventional queue settings. At the time of writing, Guests interested in utilizing DAS during their Walt Disney World Resort vacation can pre-register via live video chat between 2 to 30 days before their arrival. Since you've passed this window of pre-arrival registration, you'll want to proceed to a Guest Relations location in the theme park you visit first this morning to chat with a Cast Member and determine your eligibility for the program. (After May 20, 2024, in-person registration at Guest Relations locations will no longer be offered.)

    If your eligibility is confirmed and you're granted access to DAS today, your registration will remain valid for the next 30 days, Rubi. That means you won't need to re-register within that window and can access attractions via their Lightning Lane entrances using DAS for that entire period!

    I hope this service helps you enjoy the theme parks comfortably and efficiently, Rubi. I wish you and your travel party a magical and memorable visit to the Walt Disney World Resort and invite you to return to planDisney with any additional questions you might have throughout your stay! We're all ears.

    See ya real soon,

    Lauren
thumbnail image for Lauren

Meet the Panelist: Lauren, Michigan

Hello friends! I'm Lauren M. from the Mitten State. I'm a mom, scientist, runDisney enthusiast, Disney Vacation Club Member, and self-proclaimed connoisseur of Disney snacks! For my family, it's a mix of both new and nostalgic that keeps us returning to the Walt Disney World Resort year after year. Throughout my life, I've been fortunate enough to experience many milestones and unforgettable moments at Disney Destinations and I can't wait to help you make magical vacation memories of your own! Learn More About Lauren

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