Disney Springs
  • On Apr 6, 2023
    Beth from IN Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    DAS but group of 7. We were planning on alternating who sits out but with the preselects they are set. Are we able to visit Guest Relations at Disney Springs for this change prior to our park visit? Also military memory maker able to be bought there?

    Hi there, Beth! Welcome to planDisney!

    Can you believe that you're just under a month away from your magical trip to Walt Disney World Resort? I bet you're feeling a little like Cinderella waiting for the clock to strike midnight! But before we can get you in the parks to experience your favorite attractions, let's make sure that all of your plans are ready to go so no one misses a minute of the magic! 

    Beth, the Disability Access Service (DAS) is a great resource for Guests who need additional support and assistance due to a disability. When registering with a Cast Member, Guests are able to make up to two DAS Advance selections for each day of their trip. These selections are not intended to be changed or modified in order for the DAS team to help new Guests with the process. However, Guests can also receive DAS return times through their My Disney Experience app once they enter the parks! This option will give you access to attractions in the parks and will allow you to select which Guests will join you on each ride, offering the most flexibility. Of course, you can always speak to a Cast Member at Guest Relations if you need any assistance navigating this process or have any additional questions! While nothing is guaranteed, they will always do everything they can to help you with the next steps available to you. You are also able to purchase your Memory Maker as a part of the Military Salute offer at Guest Relations, too! You can also make this purchase at the Disney Ticket Center

    Speaking of the My Disney Experience app, take a little time to download and explore it before you arrive. You will also be able to check wait times for attractions, access virtual queues, and even mobile order food. This is a great way to minimize waits and maximize the fun!

    If you have any other questions, please visit us again. Sending you all the faith, trust, and pixie dust on your upcoming trip!

    See ya real soon!
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Meet the Panelist: Michelle, Pennsylvania

Hello from Mister Rogers' Neighborhood, also known as Pittsburgh! My husband and I live in a little town that we affectionately call Main Street, U.S.A. where we often find ourselves seeking out ice cream, finding new adventures, and having lightsaber battles in our backyard. While we love to travel to galaxies far, far away, we consider Walt Disney World Resort our second home and I can't wait to help you add even more magic to your Disney vacations! Learn More About Michelle

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