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  • On Sep 18, 2020
    Dawn from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My dad used to be managed by me. Recently my parents bought FL resident 3-day passes and my mom took control of my dad. In doing so, his magic bands from past trips changed linkage from him to her. Is there a way they can be linked to him again?!?

    Hi Dawn,

    Thank you for sending your question to planDisney.  It think it appears that Stitch may have been up to some mischievous antics with your dad's MagicBand since they are non-transferrable.  Because it is more of a tech issue, you will want to contact the Help Center for assistance by calling (407) 939-4357.  A cast member there should be able to sort through the issue and get the MagicBand linked back to your dad. 

    Meanwhile, your parents can start planning for their visit to Walt Disney World by making their theme park reservations through the Disney Park Pass system.   If they haven't made any dining reservations, they can also do those, too, since they are within 60 days of their trip.   Finally, they may also want to take a look at the updates regarding health and safety that Walt Disney World has implemented that is helpful to Know Before You Go. 

    Wishing your parents a magical trip! Please let us know if you have any further questions. -Kara


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Meet the Panelist: Kara, Nebraska

I am a retired teacher with a family of 3 adult sons who have grown up through Disney. I am known by friends as the Star Wars loving Disney Nerd who always wants to serve up tips and ideas of how to make visits to Walt Disney World special and magical.  Learn More About Kara

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