Mickey at Disney's Hollywood Studios
  • On Jul 29, 2022
    Mark from Warwickshire Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My dad is joining us for our disney holiday. I've tried to link him to our booking, but he's already created his own disney experience account and linked his park ticket. How do we unlink this? So we can use Genie+ together on my account?

    Hi Mark, welcome to planDisney!

    Visiting Walt Disney World Resort is always a jolly holiday, but visiting with family is the ultimate. My parents joined us on our Walt Disney World Resort vacation a few weeks ago and I got the best picture of my dad engaging with Mickey Mouse during our breakfast at Topolino's Terrace - Flavors of the Riviera. My dad wanted me to handle all of the planning and My Disney Experience mobile app responsibilities during our visit so I added a My Disney Experience profile for him under my account. My father-in-law, on the other hand, enjoys being an active part of the planning process for our annual Disney vacations and has his own My Disney Experience account. Both fathers appear on my Family and Friends list, which means I can make plans for them such as theme park reservations, Lightning Lane reservations, and dining reservations.  

    I love that your dad is gung-ho about your vacation and already took the initiative to create his own My Disney Experience account and link his ticket. Let me assure you this is not a problem. As long as your dad appears on your Family and Friends list, you'll be able to purchase Disney Genie+ service for him and make all of his Lightning Lane reservations. If you need a break, he can even do the same for you. There are two possible scenarios for your next steps.

    If you already created a My Disney Experience profile for your dad that is managed under your account, you can merge this profile with the account he created by following these steps: 
    1. Click "Update" next to your dad's name on your Family and Friends list.
    2. Click "Share planning with [your dad's name]."
    3. Enter the email address associated with your dad's My Disney Experience account.
    4. Have your dad check his email and accept the invitation to connect. Once the invitation is accepted, all of the plans you made for him will automagically transfer to his new account. You will remain connected as Family and Friends.

    If your dad does not yet appear on your Family and Friends list, you can add him by following these steps:
    1. Click "Add a Guest" at the bottom of your Family and Friends list.
    2. Select "I'll enter their name and age."
    3. After you enter your dad's age as 18+, select "Invite this Guest to connect."
    4. Enter the email address associated with your dad's My Disney Experience account.
    5. Have your dad accept the email invitation, as mentioned above.

    You can purchase Disney Genie+ service anytime after midnight on each park day via the Tip Board of your My Disney Experience mobile app (three small lines at the bottom right of the home page --> Tip Board). After you click "Purchase for Today" you'll be asked to confirm your party. As long as your dad has valid admission and a theme park reservation linked to his account, he will be eligible for selection. The confirm your party step also appears when booking a Genie+ Lightning Lane attraction.

    I hope this information helps get you and your dad on the same planning page, Mark. Please don't hesitate to reach out with any follow-up questions.

    Plan magic; planDisney.

thumbnail image for Jennifer

Meet the Panelist: Jennifer, Virginia

Hey there, hi there, ho there! I’m Jennifer from Northern Virginia, close to Washington, D.C. Together is my family’s favorite place to be, and I’m so grateful that Walt Disney World Resort is designed to make that dream a destination. I’ve visited The Most Magical Place on Earth at every age and every stage, in every season, and for countless reasons. I can’t wait to help you maximize the magic on your next Walt Disney World Resort vacation! Learn More About Jennifer

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