Mom and Dad planning vacation
  • On Aug 28, 2022
    Elizabeth from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    If my dad has our digital passes in his app can I get them to show up in my app as well for my specific family members? I tried scanning the digital pass barcode and it says invalid.

    Hi Elizabeth, and welcome to planDisney!

    I can relate to your question because you want to make sure that everyone has access to their specific theme park tickets, but you also want to ensure that you are correct when it comes to the process of making it happen.

    Converting your theme park tickets to Disney MobileMagic passes should do the trick once the theme park tickets are linked to each guest in your party via My Disney Experience. Using the My Disney Experience mobile app, select the three lines at the bottom right and select “Tickets and Passes,” input your login information and choose the ticket in question, “Add to Device,” and “Set Up Your Pass.” Once the passes are set up and placed in the Digital Wallet on your smartphone, you can share the pass with the individuals in question, and they can save the pass to their device. 

    Because you mentioned trying to scan the digital pass barcode, I think it may be a good idea to contact Website Support at (407) 939-4357 so that a cast member can ensure that your tickets are functional. 

    Please let us know if you have additional questions.

    Have a magical time!

    Raquel
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Meet the Panelist: Raquel, Texas

As a mom of two children 6 years apart in age, it takes some creative planning to give each child a memorable Disney experience. Adding in a sprinkle of surprise pixie dust makes each vacation special for everyone.
Learn More About Raquel

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