Toy Story Mania
  • On Apr 4, 2022
    Suraj from Staffordshire Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, I currently have tickets & a reservation booked for Hollywood studios. How do a 'swap' the ticket I use for the reservation? I do not want to lose the reservation I have with my party. Thanks

    Hi Suraj, welcome to planDisney!

    I'm so glad your upcoming visit to Walt Disney World Resort includes a visit to Disney's Hollywood Studios. My top three attraction recommendations for this park are Star Wars: Rise of the Resistance (top tip: experience this attraction at park opening or consider making it an Individual Lightning Lane purchase for the shortest lines), Mickey and Minnie's Runaway Railway (top tip: this attraction is available as a Genie+ Lightning Lane attraction through August 7), and Toy Story Mania! (top tip: hit the lava balloons first). 

    It sounds like you already have valid admission and a theme park reservation connected to your My Disney Experience account, which is excellent. In fact, it sounds like you may have more than one ticket linked to your account. That's not a problem at all, it just means you'll need to stop by a Guest Relations window before you enter the theme park to ensure the correct ticket is scanned. That's because theme park reservations are tied to an account with valid admission, though not necessarily a specific ticket. In fact, if you have more than one ticket linked to your account, there's no way for Guests like you and me to see which one is prioritized for use. That requires a special kind of pixie dust only a Cast Member can provide. Most importantly, don't touch that theme park reservation! As you said, you do not want to lose your theme park reservation, and the Cast Member will make sure the right ticket is scanned using your current theme park reservation. The Guest Relations windows are located to the left of the entrance at Disney's Hollywood Studios.  

    I hope I understood your situation correctly, Suraj. If not, please follow up, including as many details as possible. Oh, and be sure to lay eyes on the Hollywood Tower Hotel as a Beacon of Magic in honor of the 50th Anniversary Celebration.

    Plan magic; planDisney.

thumbnail image for Jennifer

Meet the Panelist: Jennifer, Virginia

Hey there, hi there, ho there! I’m Jennifer from Northern Virginia, close to Washington, D.C. Together is my family’s favorite place to be, and I’m so grateful that Walt Disney World Resort is designed to make that dream a destination. I’ve visited The Most Magical Place on Earth at every age and every stage, in every season, and for countless reasons. I can’t wait to help you maximize the magic on your next Walt Disney World Resort vacation! Learn More About Jennifer

Related Video

  • thumbnail image for Must-Dos at Disney’s Hollywood Studios

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.