Child hugging cast member at store in Magic Kingdom
  • On Apr 7, 2019
    Mary from SC Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    I currently have five family members tickets linked under my account, however they would like to manage their our account. How do i unlink the tickets so they can link them to their own accounts and fastpasses?

    Hi, Mary! Welcome to the Disney Parks Moms Panel.

    If you've added family members over the age of 18 to your My Disney Experience account and now they'd like to create their own accounts, your best bet might be to call Guest Services and speak with a Cast Member who can walk you through the process. If you've created accounts for family members under 18, they can help with that as well.

    If your family members already have their own accounts and are simply connected to you via your Family & Friends list, they'll still be able to make their own plans through their own My Disney Experience accounts. Since the tickets are linked to each Guest's profile (and that profile is based off of the Guest's email address), they should still see their tickets connected when they log into their own account. If they would like to create accounts (after you've already added them to yours and linked their tickets) it might be most beneficial for you to call and speak with a Cast Member who can walk you through that process to make sure everyone will be able to access the correct ticket from their My Disney Experience mobile app or through the Walt Disney World Resort website.

    Even if your family members each create or have their own accounts, you can all stay connected through the Family & Friends list. As connected Family, you should be able to book FastPass+ and dining reservations for each other and share purchased Memory Maker photos, too.

    Let us know if there are any other issues we can help you with, Mary. Have a Magical day!

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Meet the Panelist: Amy, South Carolina

Hiya, pals! I'm Amy from South Carolina. I'm married to my Disney-loving best friend, and together we've raised two princes and a princess. Whether I'm teaching my high school journalism students, planning Disney Bounding outfits with my daughter, or researching which new adventures we'll encounter on our next Walt Disney World Resort vacation, I find a way to incorporate a little Disney magic into everything I do. I look forward to helping you discover the magic, too!  Learn More About Amy

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