• On Aug 21, 2021
    Nathan from WA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    What is the current refund policy for Disneyland Resort Hotels and park tickets in the event that the park is required to shut down?

    Hey Nathan,
    Welcome to planDisney!
    I see that you’ll be visiting the Happiest Place on Earth next month! Halloween Time at the Disneyland Resort starts in just a few days and your trip is right in the middle of all the action! Happy Haunts await at both Disneyland Park and Disney California Adventure Park. Some of your favorite attractions receive fun and spooky overlays like Haunted Mansion Holiday, Mater’s Graveyard JamBOOree and more! It’s sure to be a frightfully fun time!
    With everything going on in the world right now I can definitely see why you’re worried about the parks shutting down again. When the parks shut down in the past, the Disneyland Resort provided really gracious extensions to guests who had trips planned. At this time, there are no refunds on tickets. Take a look to see when your tickets expire. If you need to reschedule a trip, your tickets can be used up until their expiration date. If your tickets were to expire, you can always use the paid value towards the purchase of new tickets. As far as hotel reservations go, a refunds will be given when cancelled in a timely manner. The date it needs to be cancelled by can depend on a number of factors like if it was part of a vacation package, purchased through a third party, etc. The best thing to do is to call The Walt Disney Travel Company for specific information on your vacation.
    Well Nathan, if you need anything else please come back and let us know.
    Remember, always believe in the Magic!
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Meet the Panelist: Andres, California

Hello from Southern California! I live 90 minutes from the "Happiest Place on Earth." I love photography and the Disneyland Resort and when you put them together, it's pure magic! I have a Disney-loving, rope-dropping family of four. My wife even calls me the Rope Drop Champion. I'm an Annual Passholder and Disney Vacation Club Member, with home resorts on both coasts. I can't wait to help you experience the most magic while on vacation and show you how to rope drop like a pro! Learn More About Andres

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