• On Jul 9, 2020
    Sharon from MD Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    What is the current refund/cancellation policy for admission tickets? I am looking to purchase tickets tomorrow for the end of this year, but with all the uncertainties, our ability to travel may change when it comes time to travel.

    Welcome back to Disney Parks Moms Panel, Sharon!

    You must be so excited for your upcoming return to Walt Disney World. I know we cannot wait for ours later this year, too!

    The phased reopening of Walt Disney World is underway, so policies may be expanded based on situations at that time. To see the policy that will apply to your new Theme Park Ticket, begin the process of purchasing and select the first date you'd like to use your new ticket. Just below that calendar, you'll see some information regarding "Important Ticket Details". The first paragraph states that these tickets are nonrefundable, but you'll also see that the price paid for that "wholly unused ticket can be applied to the purchase of a new ticket with an equal or higher price".  For additional information, look a little lower on that same page and read "Changing Your Tickets". This will give you some guidance regarding the timeframe you have to make such changes to your tickets including information on how to use the super-handy My Disney Experience mobile app to make these changes.

    As you put together the perfectly pixie-dusted set of plans for your visit to The Most Magical Place on Earth, keep checking both Walt Disney World's website and Disney Parks Blog for the latest updates. Then, come back and visit us here at Disney Parks Moms Panel and send us additional questions. We love to help!

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Meet the Panelist: Andrea, Pennsylvania

I am a teacher, wife and mom who has been a member of the Disney Vacation Club since 2003. I love discovering a new favorite DVC resort, fantastic restaurant or hidden gem onboard a Disney ship! I'm a micro-planner who can help you capture your own magic! Learn More About Andrea

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