• On Feb 13, 2019
    Lisa from ON Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Curious about timing with a Mobile Order the how to says when you walk into the restaurant hit "I am here, prepare my order" but wondering if in reality I can hit that as we get close? How fast is it? (Understand each slightly different)

    Hi, there!

     Welcome to the Disney Parks Moms Panel, Lisa. We're so glad you stopped by with your questions!

     I'm pleased to know you've heard about Mobile Food and Beverage ordering. This convenient feature on the My Disney Experience mobile app saves my family lots of precious time in the theme parks! In my experience, I've never waited more than five minutes for my mobile order to be ready. In most instances, it's been about two minutes from the time I've pressed "I'm Here, Prepare My Order" to receiving my order and finding a table. The first time I used this service, my family and I placed an order at Columbia Harbour House while we were in line for Big Thunder Mountain Railroad. Once we exited the attraction, I opened the My Disney Experience mobile app and I accidentally pressed "I'm Here, Prepare My Order," even though we were in Frontierland and the restaurant was in Liberty Square! It took us about five minutes to walk to Columbia Harbour House and by the time we got there, the Cast Members were beginning to wonder. Apparently, they had been waiting a few minutes at that point for someone to claim the order. Oops! That all said, I do not recommend pressing the "I'm Here" button on the app until you're actually at the Quick-Service restaurant.

     Be sure to also download the Play Disney Parks mobile app prior to your visit. This app is lots of fun with interactive games, Disney trivia, and playlists inspired by the theme parks! 

     I hope this was helpful, Lisa. Please visit us again soon with any new questions you may have about your Walt Disney World Resort vacation!

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Meet the Panelist: Ashley, Pennsylvania

Hi, there! I'm Ashley, and I have been a fan of all things Disney for as long as I can remember. My family and I enjoy sprinkling Disney magic into our everyday lives, but we most love making memories together on a Walt Disney World Resort vacation! The unique entertainment, fantastic dining, and incredible attractions completely immerse our family in the magic of Disney storytelling and keep us coming back to "The Most Magical Place on Earth" year after year.  Learn More About Ashley

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