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  • On Jul 22, 2022
    Rosalyn from Worcs Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We are cruising in a couple of weeks with two children 8 & 12. We want to use the navigator app to communicate with them but I cannot set them up with an account on their phone. How do I do this?

    Hello, and welcome to planDisney, Rosalyn!

    Thank you kindly for your great patience in waiting on a response, it would be my pleasure to assist you today with your excellent question regarding your children and their use of the Disney Cruise Line Navigator App once onboard.

    Rosalyn, you are quite knowledgeable about the Disney Cruise Line Navigator App and I will take you one step further to give you peace of mind. As soon as you embark on your Disney Cruise Line vessel, you will be sent an activation code for access and use of the Disney Cruise Line Navigator App for your children. I would recommend simply downloading the Disney Cruise Line Navigator App on your children's devices to avoid any interruptions on the day of departure.

    As well, for support, I recommend heading over to the Connect@Sea Desk once onboard. The Cast Members here can assist you with this in an efficient manner so that you get on with your fun! The Connect@Sea Desk is located near the Promenade Lounge, Deck 4, Aft on the Disney Magic and Disney Wonder, or on Deck 4, Midship aboard the Disney Dream and Disney Fantasy. On the Disney Wish, please seek assistance at Guest Services, midship beside the Grand Hall. The Disney Cruise Line - Ship Deck Plans will enable you to familiarize yourself with your particular vessel.

    Please refer to Disney Cruise Line's - Know Before You Go resource in preparation for your sailing, and kindly refer to this resource often as information may change.

    Explore the handy features on the Disney Cruise Line Navigator App, did you know that once onboard you can even book a future sailing with the Disney Cruise Line Onboard-Only Offer via the app? Maybe you can consider a future sailing on the newest ship in the fleet, the enchanting Disney Wish?

    Rosalyn, I hope this information serves you well, and I wish you the most magical sailing with Disney Cruise Line!

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Meet the Panelist: Jacqueline, Ontario

Hello, from Ontario, Canada! I am a former band and visual arts teacher who is retired and home full-time always planning my next Disney Destination vacation. I would be honored to help you plan your Walt Disney World Resort vacation, with a few personal first-hand tips for sailing with Disney, walking in Walt's footsteps at Disneyland Resort and travelling with a special needs family member. Learn More About Jacqueline

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