Captain Mickey with Mom and son
  • On Apr 6, 2021
    Ronya from IL Asked

    Are cruises refundable

    Ahoy Ronya!

    Welcome to planDisney! Having you here means one thing: you are thinking about taking a Disney cruise! Cruising with Captain Mickey is quite possibly one of my favorite travel experiences, and I’ve fortunately had a number of MAGICal journeys. I WISH the same for you and your family as you plan to take an adventure at sea with Disney Cruise Line.

    I’m not certain whether your concern about refundability stems from health concerns or just what the general refund rules are. So to be sure, first check the Terms and Conditions outlined in the Cruise Contract for Disney Cruise Line. 

    That said, the Book with Confidence program currently in place has a flexible refund policy for limited circumstances due to a COVID-19 related health concern. Within 14 days of the sailing, booked Guests with COVID-19-related symptoms or exposure can receive a full refund without cancellation fees OR apply their cruise fare toward a future sail date. Additionally, Guests who experience one or more of the following on the day of embarkation will not be able to sail and will receive a full refund without cancellation fees: symptoms of COVID-19; temperature of 100.4°F or greater; known exposure to a person with COVID-19 within the previous 14 days; or tested positive for COVID-19.

    If you have a reservation and that cruise gets cancelled, then Guests who have paid their reservation in full will be offered the choice of a cruise credit to be used for a future sailing or a full refund. Meanwhile, Guests who haven't paid their reservations in full yet will automatically receive a refund of what they have paid so far. So in both those scenarios, what you had already paid would be refunded (unless you opted to go with a cruise credit).

    I hope this gives you all the assurances that you can move forward with a Disney Cruise Line reservation. I know the past few months have been anything but smooth sailing. But I sincerely believe that when Captain Mickey resumes voyages at sea, Disney Cruise Line will be more WONDERful than ever. (Which is saying a lot because it was already award-winning on multiple levels!) Best of luck as you select a voyage and embark on a DREAMy cruise.

    Sherry
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Meet the Panelist: Sherry, South Carolina

Ahoy there! I'm Sherry, a wife and mom to two, lawyer, and blogger from South Carolina. Family time is precious, so making the most of it is a top priority. That's why planning cruises to exciting destinations, trying new port adventures, and experiencing fabulous entertainment and dining is my jam! I'm thrilled to be your personal navigator as you chart your course on your next Disney Cruise Line vacation.  Learn More About Sherry

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