Family fun on board; grandparents; Pirate Night; Main Deck
  • On Sep 13, 2023
    Thalita from VA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I did a cruise but my reservation is not showing in my account, how can I see the pictures I take there?

    Ahoy Thalita - welcome to planDisney!

    Thanks for swimming by with your question for our team of panelists. We love to help Guests just like you plan your very own, very magical, Disney Cruise Line adventures!

    The professional photographers sailing with you on a Disney Cruise Line voyage are always ready to help you capture the magical memories you're making at sea. I can understand your frustration in not being able to view the photos you purchased during your sailing!

    Thalita, it sounds like you're already going about things the correct way. You should be able to visit the Disney Cruise Line Photos website, sign in, and see your recent booking if you purchased any photos prior to debarkation. If that's not what you're seeing, I think your best move is to call and speak to a Disney Cruise Line Cast Member. Please have any documentation about your cruise ready that might help them find your reservation. From there, they will be able to help you understand what options you may have regarding photos. I recommend doing this quickly - purchased photos are only available for up to 45 days after they are captured!

    I hope this information helps your planning efforts – stop by any time with additional questions! Oh, and before I forget, make sure to check out all the magical excitement surrounding Disney Cruise Line’s Silver Anniversary at Sea!

    Bon voyage!
    Ryan J.
thumbnail image for Ryan

Meet the Panelist: Ryan, Ohio

Hi, everyone! I’m Ryan from Ohio and am so happy that you’re here! By day (and most nights and weekends), I'm a business professor mentoring the next generation of leaders. In my free time I love outdoor activities and traveling with my family and friends, scarfing down ice cream, and, of course, all things Disney! I can’t wait to help your crew plan a magical Walt Disney World Resort vacation! Learn More About Ryan

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