Mickey and Minnie Mouse with The Wish
  • On Oct 23, 2023
    Dean from OH Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    The cruise placeholder would not work onboard, when I was disembarking today. Is it possible to still get the 10% placeholder?

    Hello, Dean! Welcome to planDisney.

    I hope you had a magical Disney Cruise Line vacation! I’m sorry you had trouble booking your placeholder reservation while on the ship. According to the terms and conditions, the placeholder deposit must be paid while still on board. I recommend contacting Disney Cruise Line and letting them know you had difficulties with the app. They might be aware of this issue and can offer further assistance. 

    If your travel dates are flexible, take a look at the Special Offers page on the Disney Cruise Line website under Plan a Cruise. You can save up to 35% on select sailings. These discounts cannot be combined with any other offers or discounts. I utilized one of these special rates on my Alaskan cruise last summer. I saved more money booking a restricted fare than using my placeholder. Please note that these discounts change frequently and are subject to change.

    I hope you’re able to book your next cruise soon, Dean! Please revisit planDisney as you continue to plan and think of other questions. My pals and I are delighted to help!

    SEAS the adventure!
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Meet the Panelist: Tracie, Florida

Ahoy! Just like Moana, I feel the irresistible call of the sea. I think the best vacation is aboard a Disney Cruise Line ship – thankfully, my family agrees. Whether savoring gelato in Italy, snorkeling in Mexico, or basking in the sea breeze on deck, each destination fills us with memories to last a lifetime. I look forward to helping your family plan a Disney Cruise Line adventure brimming with cherished moments!

Learn More About Tracie

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