Relaxing in a float at Castaway Cay
  • On Sep 11, 2022
    Caitlin from MN Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    When on the cruise has the cell phone use been updated when airplane mode still needs to be used? To receive calls or texts am I able to still use my cell instead of buying internet like email time? (This is a business ask versus personal emergency)

    Welcome to planDisney Caitlin!

    It is so nice to "unplug" when heading on a Disney Cruise, but I understand the need to stay in touch with work and family! 

    To receive texts through imessage during your sailing, turn your phone to "Airplane Mode" and set your phone wi-fi to "Disney Guest." There is no cost to use this feature, but both sender and 
    receiver must use imessage. Please note that this feature is for text only, no attachments or photos. 

    If you wish to use any other features such as internet surfing or social media, you will need to purchase an internet package while onboard. Please refer to the website for more information regarding using your cell phone at sea

    Please know that even when buying an internet package, service will not be what you are used to on land when at home or at your office. I usually just use texting onboard, then when in port I purchase a "travel pass" through my cell phone provider to make calls or check my emails. Start with your cell phone provider to see what options you have with your phone plan. 

    Once onboard, go to your Disney Cruise Line Navigator app for information on Connect@Sea. You can see your options for purchasing a wifi package along with pricing. Stop by Guest Services if you have any questions. 

    I hope you find you are able to connect to your pals on land but still have plenty of time to relax and enjoy your magical sailing with the Disney Cruise Line!

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Meet the Panelist: Cathy, Ohio

Hi, I'm Cathy from Cleveland. I love to travel, especially in the winter to escape the snow and cold of Ohio! My husband and 2 kids share my enthusiasm for travel, so we enjoy our adventures together whether it is hiking at a National Park, sailing on a Disney Cruise Ship, or going to Walt Disney World which is our home away from home. My husband proposed to me in front of Cinderella Castle and we have not stopped visiting ever since! It's a blast helping guests here at planDisney! 
Learn More About Cathy

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