Hello, Christine!
I’m sorry to hear you might be facing some unexpected challenges. If you need to adjust your plans, Disney Cruise Line’s cancellation policies are outlined in their
Terms and Conditions. If you purchased a
vacation protection plan, be sure to review the plan’s details as well—it might offer some extra flexibility.
If you’re thinking ahead and you are not sailing in the immediate future, you can try to change your sail date. Sign in to your account and select “
Modify or Cancel Reservation” under your reservation details. If your cruise is just around the corner, I encourage you to
reach out to an agent directly—they’ll be able to access your reservation and walk you through any available options.
Christine, rest assured that Captain Mickey will be waiting for you whenever you're ready for your next adventure. If you have any questions or need help, don’t hesitate to reach back out to planDisney. My pals and I are happy to assist you every step of the way!
SEAS the adventure!
Tracie