Back to Your Answers
  • On Nov 27, 2019
    Roxanne from KY Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    The credit card we used to buy our tickets online just got frauded so we closed the account. What do I do now when I get to Disney world because I cannot show this card because I destroyed it. Thanks, Goofy mom

    Hi Roxanne, 

    Welcome to the Disney Parks Moms Panel and thank you for asking us a question! I’m sorry to hear that you’ve had trouble with your credit card account. I’ve been in the same situation as you before a visit to Walt Disney World Resort, so I understand how frustrating it can be. 

    The good news is that, if you needed to show that credit card in order to pick up Theme Park Tickets or other items purchased at Guest Relations, if you have the order number and photo identification that confirms you’re the one who placed the order, you should still be good to go. Please make sure that you do have a valid credit card on hand when you pick up your purchases and please make sure to associate a valid credit card with your My Disney Experience account.

    Please don’t hesitate to come back and see us if you have any other questions. 

    Have a Magical Day, 

    Lynne
thumbnail image for Lynne

Meet the Panelist: Lynne, Quebec

Hi, I’m Lynne from Montreal, Quebec, Canada! I’m a working mom who enjoys snuggles with my son and my husband, who has been my sweetheart since 1997. We’ve been lucky enough to experience several milestones in Walt Disney World, including our wedding and honeymoon in 2009. As Disney Vacation Club members, we often plan trips for large, and sometimes even multi-generational, groups to come and enjoy the fun with us. Learn More About Lynne

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.

 

 

Internet Explorer FireFox Safari Chrome