Mickey Celebrates D100; castle; fireworks; night
  • On Sep 9, 2023
    Maria from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I credit card has been stolen and the bank has change my credit card number I need to add the new credit card for my plan payments

    Hiya, Maria!

    Welcome to planDisney, and thank you so much for your question. I am sorry to hear you have had your credit card stolen.  I have certainly had a similar experience in the past, and I know how tricky it can be to change over all of your numbers, but I am sure I can help you to make this process a bit easier.

    Maria, to make a change to your payment method for your Magic Key pass purchased using the Monthly Payments option for California residents, you would need to call this office at (800) 410-4656 from 8:00 AM to 8:00 PM Pacific Time, Monday to Friday.  They would be able to update your payment method.

    You will also want to update your payment method in your My Disneyland account which is used for website and app transactions, such as Dining Reservations, PhotoPass purchases, and select ticket and pass purchases with the app.  This is a separate area from the Monthly Payments payment method so you will want to do both. To do this, you can log into your My Disneyland account. I recommend doing this on a laptop or desk computer if possible, rather than on your phone, as I think it is easier.  Click on "My Disneyland" and then you should see four options. The bottom one says "Payment Method."  Click on this and you can add a new payment method and this will update your credit card used for website and app purchases.

    I hope this is helpful, Maria. Remember there is a great big beautiful tomorrow ahead.  If you have any further questions, stop back and see me here and I'll be so happy to help you.

    Magically Yours,
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Meet the Panelist: Keri, Massachusetts

Hi there, I'm Keri from Massachusetts, a wife and mom to preteen twins and a teen. Since my first magical visit to Walt Disney World at age three, I've loved all things Disney. My husband found his passion for pixie dust on our honeymoon and his first visit to a Disney park. Soon after, we joined Disney Vacation Club, which has afforded us unforgettable family vacations for the last 20 years. Disney Vacation Club has helped us create our most magical vacation memories. I can't wait to help you plan yours. Learn More About Keri

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