Mickey Celebrates D100
  • On Jan 22, 2023
    Michael from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I just created my acccount & chose the dates for two people, but instead of letting me complete payment information it changed to different window. Help tickets are for So Cal Disneyland. Do I need to start over?

    Hi there, Michael!

    Thanks so much for stopping by planDisney with your question about Disneyland Resort theme park tickets. I'm sorry to hear you've experienced some technical difficulties, but I'm here to help! It sounds like you've recently created a Disney account on the Disneyland website, which is a great way to start the planning process. I also recommend downloading the Disneyland Resort mobile app ahead of your visit so that your theme park tickets, park reservations, and dining reservations are always available right at your fingertips! Now, let's see if we can get you some theme park tickets to get your perfect Disneyland day underway.

    Michael, I'm sorry that you experienced some technical issues when attempting to complete your theme park ticket purchase. If the purchase was completed properly, you should have received an email confirmation. You can also check the "Ticket and Reservation Details" tab in the My Disneyland section of the Disneyland website or the "Tickets and Passes" tab in the Disneyland Resort mobile app to see if theme park tickets are listed there. If you don't see any theme park tickets listed in your account and you didn't receive a confirmation email, then it's likely the transaction did not complete correctly and you'll need to try the purchase again. If you continue to have difficulty, I recommend reaching out to the Website Support phone line for further assistance.

    Once you've secured your theme park tickets, don't forget to make theme park reservations for the day of your visit. Now, all that's left to do is enjoy your day at Disneyland Park! You chose a very special time to visit because the Disney100 Celebration at Disneyland Resort just kicked off. I hope you enjoy every magical moment of your visit to The Happiest Place on Earth! Michael, please feel free to stop by planDisney again with any additional questions you may have - we're all ears!

    See ya real soon,

thumbnail image for Lauren

Meet the Panelist: Lauren, Michigan

Hello friends! I'm Lauren M. from the Mitten State. I'm a mom, scientist, runDisney enthusiast, Disney Vacation Club Member, and self-proclaimed connoisseur of Disney snacks! For my family, it's a mix of both new and nostalgic that keeps us returning to the Walt Disney World Resort year after year. Throughout my life, I've been fortunate enough to experience many milestones and unforgettable moments at Disney Destinations and I can't wait to help you make magical vacation memories of your own! Learn More About Lauren

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.