Guardians of the Galaxy at Night
  • On Oct 23, 2022
    Kimberly from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    If I create a new Disney account will my finger scan at the park bring up my old account?

    Hiya Kimberly - welcome to planDisney!

    Thanks for stopping by with a question for our team of panelists today - we love to help Guests like you make the most out of your magical Walt Disney World Resort vacations!

    Kimberly, if you've created a new My Disney Experience account and linked new admission media (either a Theme Park Ticket or Annual Pass) to that account, you'll likely have a new finger scan the first time you enter a Theme Park using that account with the new admission media.

    This is formally referred to as the Ticket Tag system, and it is in place to make re-entry into the Theme Parks easier for Guests while also reducing fraudulent ticket use. Your fingerprint is converted to a number that is then linked to your admission media. When you use that same admission media to enter another Theme Park, your finger scan will validate you as the same person who used that admission media earlier in the day. I know from personal experience that sometimes technology glitches do happen, and for that reason, there are always helpful Cast Members at the Theme Park entrances to help you. Be sure to always have valid photo identification (e.g., driver's license) with you - this is a necessary backup if something goes awry.

    I hope this answer is helpful as you plan for your next visit to Walt Disney World Resort. If your travels take you to EPCOT, be sure to check out my favorite new attraction - Guardians of the Galaxy: Cosmic Rewind - it's a blast!

    Ryan J.
thumbnail image for Ryan

Meet the Panelist: Ryan, Ohio

Hi, everyone! I’m Ryan from Ohio and am so happy that you’re here! By day (and most nights and weekends), I'm a business professor mentoring the next generation of leaders. In my free time I love outdoor activities and traveling with my family and friends, scarfing down ice cream, and, of course, all things Disney! I can’t wait to help your crew plan a magical Walt Disney World Resort vacation! Learn More About Ryan

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