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  • On Jun 17, 2022
    Iris from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I got Covid-19 test positive today, thus I need to cancel my trip to Disney next week from Monday to Wednesday. How to return tickets?

    Hi, Iris. Welcome to planDisney! I’m very sorry to hear about your diagnosis and hope you feel better very soon. 

    Iris, tickets are nonrefundable, but they can be used at a future date. Your tickets will remain linked to your account. Tickets typically have a long life to use them. For instance, most one-day tickets purchased this year are valid until December 30, 2023, and multi-day tickets are valid even longer. You can contact Ticket Services to confirm the exact expiration date of your tickets.

    Once you’re ready to make a new reservation, you can log into your Disneyland account, go to My Disneyland, Ticket and Reservation Details, and click on the “Make Park Reservations” button. Reservations can be made up to 120 days in advance. 

    I’m sending you a pinch of pixie dust for good health. Get well soon, Iris!
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Meet the Panelist: Kamini, California

Greetings from the Golden State! Like Elastigirl, I am a committed wife and mom, resourceful, passionate, and will stretch to any length for my loved ones! Two of my favorite places to spend time with my family are Disneyland Resort, and Aulani, A Disney Resort & Spa. Being there is a treat for all the senses - the amazing sights, sounds, aromas, and flavors make us smile from ear to ear. I have decades of magical Disney moments woven into my heart, and I can't wait to share the magic with you! Learn More About Kamini

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