Couple on Main Street, U.S.A.
  • On Feb 9, 2021
    Tram from OH Asked

    i have covid how do i reschedule or request a refund?

    Hello Tram! Welcome to planDisney! 

    I’m so sorry that you are ill and unable to make your upcoming trip to Walt Disney World! These are unprecedented times, and Walt Disney World understands that. Therefore, they’ve made it easier than ever to make cancellations and changes to your plans. The best way to accomplish this will be to call Disney Reservations directly via telephone. Currently, Disney-imposed change fees on canceled or rescheduled Disney Vacation Packages are waived up to the day of check-in, so do not delay! You can see more details on this and many other policies in place on the Know Before You Go pages.

    Tram, the Disney magic you know and love will be there waiting for you when you feel better and ready to experience it. Right now, please take care of yourself! I suggest curling up in bed, cueing up some classics on Disney+, and settling in with a warm mug of tea! May I recommend the latest Disney/PIXAR animated movie, Soul? It is a simply breathtaking tale about one man's search for meaning and purpose. 

    When you are ready to resume planning, please know that we are here for you, Tram, ready to help those Disney dreams come true! Please come back and see us again very soon!

    Be well,
    Clara
     
thumbnail image for Clara

Meet the Panelist: Clara, Ohio

Hi, friends! I'm Clara, a Pediatrician from Cincinnati, OH, a mom to two Disney-loving boys and married to my college sweetheart.  As a native Spaniard and Spanish speaker, my happiest early memories of life in the United States were formed at Walt Disney World. I love to find ways to sprinkle some R&R and good food among the hustle and bustle of our Disney vacations, and I would love to help you do the same! Learn More About Clara

Related Video

  • thumbnail image for planDisney Overview

Didn't find what you were looking for?

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.