Mom And Son Red Car Trolly
  • On Dec 1, 2021
    Jung from Seoul Asked

    Because of COVID-19 Omicron, I can't travel. Due to the changed quarantine policy, I couldn't come to Korea after visiting the U.S. I have already read the refund regulations, but I ask if it is possible to apply a more flexible refund regulation

    Hey There, Hi There, Ho There, Jung!

    Welcome to planDisney! We are DELIGHTED you stopped by, and we are honored to answer your question. Thank you for allowing us to serve on your PLANNING TEAM! We are beyond grateful for this opportunity.

    I am so sorry you are not able to travel to the Disneyland Resort because of Korea's new COVID-19 restrictions. Please know Mickey Mouse and his pals are going to miss you very much, but they are looking forward to the day they will be able to see YOU in person! Unfortunately, I am not able to speak directly about the Disneyland Resort refund policies. If you have specific questions regarding your Disneyland Theme Park Tickets, my recommendation would be to call (714) 781-4636 and speak to a Cast Member in Ticket Services for assistance. If you have questions regarding a Disneyland Resort Vacation Package, please call (714) 520-5060 for further assistance. 

    I am wishing upon a star you will be able to visit the HAPPIEST PLACE ON EARTH really soon! If you have additional questions, please do not hesitate to ask! We are here to help in any way!

    Have a MAGICAL day!

    Wes
thumbnail image for Wes

Meet the Panelist: Wes, Texas

Woo Hoo!  I am so excited to help plan your next Disney vacation! Since I have experienced Disney in all stages of family life (I have FIVE Tigger-ific kids), in all times of the year, and on a tight budget, I have learned to create Disney magic every trip! Learn More About Wes

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