• On Sep 8, 2021
    Michele from BC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Because of covid, we need to postpone our trip. Our tickets expire Dec 2021. I’d like to confirm - can we use the cost of our original tickets towards the purchase of new tickets in 2022? Will there be a credit linked to my D-land account for unused tix?

    Hi Michele, 

    Welcome to planDisney and thank you for taking the time to send us your question about your current Theme Park Tickets.  I am so sorry to hear that you have not been able to use your Theme Park Tickets because of Covid, hopefully the borders will re-open shortly and we will be able to head back to the Happiest Place on Earth! 

    You are absolutely correct, Michele.  The value of any fully unused Theme Park Tickets may be used toward the purchase of a new Theme Park Admission when the time comes for you to travel again.  While you may not see the credit or even the expired Theme Park Tickets in your account, a Cast Member should be able to assist with the purchase of your new Theme Park tickets by calling Ticket Services.  I tend to worry, so I do recommend making sure you have a paper copy of your Ticket Numbers or Confirmation number prior to the expiry date, just in case.  The number may come in handy down the road.  

    Sending extra Pixie Dust your way in hope that you will be able to visit Disneyland Resort soon, Michele.  If you have any other questions, please don't hesitate to come back to planDisney, we are always happy to help. 

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Meet the Panelist: Stephanie, Ontario

I'm a Canadian mom with so many wonderful memories at Walt Disney World Resort!  I would love to use my experience in  traveling with toddlers, children, tweens and guests with limited mobility to help others experience all the magic Disney has to offer. Learn More About Stephanie

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