Hey there, Tiana! Welcome to planDisney and thanks so much for bringing us your ticket question for your cousin.
I am so sorry to hear there was a glitch and your cousin somehow purchased a ticket she did not want. I am not clear if she purchased a Park Hopper by accident giving her access to both parks for the day or she accidentally purchased a multi-day ticket and didn't know it until the purchase was complete. Unfortunately, according to
eTicket Terms and Conditions, Disneyland tickets are nonrefundable.
I feel honored to get to give an answer for Disney princess royalty, Tiana! I hope you are headed to Disneyland Park with your cousin. Next year, the reimagining of Splash Mountain to Tiana's Bayou Adventure will be complete. In the meantime though, you can dine at
Tiana's Palace which just opened over in New Orleans Square. I recently dined there opening week and I really enjoyed the shrimp and grits, cornbread, and the house-filled biegnet. There are so many special touches to the restaurant to notice as you head through the line for your food. You may even see Tiana strolling through New Orleans Square or checking in on Tiana's Palace and its Guests.
Tiana, thanks so much for stopping by. Please come back and see us again if you have any other questions for us.
Carrie