• On Apr 12, 2021
    Vanthana from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Couldnt find my ticket reserved

    Welcome to planDisney, Vanthana. Thanks for taking the time to drop by. 

    Can you feel the magic and excitement in the air? The reopening day of Disneyland Resort theme parks is a little over a week away! I’m happy to hear you were able to get tickets and park reservations for the Happiest Place on Earth.

    I’m sorry that you’re having difficulty locating your park reservations. After you confirmed your selection, you should have received your confirmation of park reservation AND a QR code sent to email address linked to your Disney account (please note: you also had the option to change the email address if needed). You will also be able to access and manage your park reservations on the top of the home page in the Disneyland mobile app as well. 

    Stitch sometimes wreak havoc unexpectedly. If you continue to encounter issues, I suggest you contact Ticket Services at (714) 781-4636 and a friendly Cast Member will gladly assist you. Due to the unprecedented demand of Guests wishing to return to a land of Magic, wait times to speak with a Cast Member may be longer than usual. I’ve recently contacted Guest Information recently and I just put my phone on speaker and enjoyed the Disney music while I waited. 

    If you have further questions, please visit us on planDisney again.

    See ya real soon,
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Meet the Panelist: Kiki, California

Greetings from Northern California! I have been fascinated by the magic of Disney since I was a little girl; now that I am a mother of two, I love watching my children experience Disney Parks through their own eyes. I am also surrounded by fellow Disney-loving nurse friends whom I enjoy quick adults-only Disneyland Resort escapes with. Whether you are planning your once-in-a-lifetime family trip or a short adults-only getaway to the Happiest Place on Earth, I am here to help!

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