• On Mar 20, 2019
    Lori from MA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    The copyright release did not download with my zip files. Where can I get a copy so I can use my pictures.

    Hi Lori!

    I know you must be having the best time reliving your magical vacation as you look through your photos! Memory Maker is a must have for all of our Walt Disney World Resort vacations! I love it!

    I'm sorry you are having difficulties with your copyright release. It's typically sent with every zip file that has been downloaded. Since you did not receive it the first time, you might try to download your photos again. If you continue to have challenges, you can reach out to the Disney PhotoPass team for any additional assistance by calling 407-560-4300. The Cast Members are always so friendly and helpful!

    Thanks so much for sharing your question with the Disney Parks Moms Panel! Have a magical time enjoying your photos!


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Meet the Panelist: Kari, Texas

"Welcome home," Disney friends! I'm Kari, a wife and mom from Texas. In 1997, we became Disney Vacation Club Members and have enjoyed every magical moment. We have also set sail on the Disney Cruise Line, enjoyed the benefits of Annual Passes and put our best foot forward with runDisney. I love helping Guests add pixie dust to their vacation plans! How may I help you add magic to your next Disney vacation?

Learn More About Kari

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