Rose Crown; couple; cast member
  • On Jan 16, 2024
    Grace from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do I get a copy of my receipt from a Resort Restaurant?

    Hi Grace, and welcome to planDisney! It's great to have your first question here, and I'm thrilled to talk to you about your dining experiences at the Walt Disney World Resort.

    It looks like you're having a blast doing one of my favorite things - enjoying delicious meals at Resort Restaurants! Next time, don't forget to try the hearty breakfast at Ale & Compass Restaurant in Disney's Yacht Club Resort or watch the fireworks while dining at California Grill on top of Disney's Contemporary Resort. And guess what? The Disney Dining Plan is back, which means it's the perfect time to treat yourself and cross out some wishlist dining locations that the Walt Disney World Resort offers.

    I had the pleasure of speaking with one of our excellent and friendly Cast Members about your request. At the moment, it's not possible to get a receipt from your My Disney Experience app unless you charge your meal to your Resort. But don't worry, we've got you covered! You can easily request your receipt by giving a call or dropping an email to our ever-helpful Guest Services Billing team. And if you prefer to email, just select the 'Accounts and Payments' category.

    If you're staying at one of Disney Resorts Collection hotels, keeping track of your purchases is super easy. All you have to do is open up the My Disney Experience app on your phone and tap on the three bars at the bottom of the screen. Then, look for the Resort Hotel tile and click on it. You'll see a folder icon called View Charges. Just click on that to see a list of all your purchases during your stay. You can check this list until midnight on the day you check out.

    Grace, I hope this helps, but if you have any questions or simply want to chat about the most unique and magical Resort dining locations on Earth, please don't hesitate to reach out to me anytime.

    Cheers
    Nilson
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Meet the Panelist: Nilson, Ontario

Hello from Canada's capital, Ottawa! I'm a devoted husband and a proud father of two energetic boys originally hailing from vibrant Sao Paulo, Brazil. When I'm not working as a marketing director or training to get my pilot's license, I'm deep in plans for our next magical escapade to the Walt Disney World Resort. Learn More About Nilson

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