Mom and Child in room at Polynesian
  • On Jul 26, 2021
    Craig from SC Asked

    Where can I get a copy of my invoice and receipt from my stay at Disney World last week?

    Hi, Craig! Welcome to planDisney!

    I hope you had a wonderful time on your Walt Disney World Resort vacation! I know sometimes getting back in the swing of things after a few days of magic can be tough. Hopefully, you're enjoying all the memories you brought home with you!

    Usually, sometime during the last night of your stay in a Disney Resorts Collection hotel, you'll receive an email detailing all of the charges to your room account. You might need to look in your spam or trash folders to make sure your email didn't get misdirected, or check for any alternate email addresses you might have on file with Disney. Looking at the email from my family's last stay, the sender should be "disneyresorts @ disneyworld.com." If you're still not seeing your final charges, you can call Guest Relations and ask a Cast Member to locate your invoice and email it to you.

    Craig, if you're anything like your planDisney pals, you're probably already thinking of your next trip to Walt Disney World! When you're ready to start planning, hop over to the planDisney Panel Extras page for some of our best tips and ideas to help you get the plans for your next vacation rolling!

    Thank you so much for stopping by to see us, Craig. I hope you'll come back for a visit if you have any more questions. We're always here to help!

    Keep Disney Dreaming,

    Kathy K.
thumbnail image for Kathy

Meet the Panelist: Kathy, Florida

I've lived my whole life just an hour's drive from Walt Disney World, so I've been a regular visitor for as long as I can remember. Even after all these years and so many visits, I love that there's still so much to discover! Now that I'm a mom myself, seeing my favorite place through my son's eyes has given me a whole new perspective that I enjoy sharing with other parents of young children. Learn More About Kathy

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