Disney Springs Guests
  • On Dec 30, 2021
    Mark from ANTRIM Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do I contact WDW to arrange a video call to set disabled access pass in advance of visiting WDW ? My mother is travelling with us and she has held a disabled access pass in WDW on our 2 previous trips

    Hi Mark! Welcome back to planDisney!

    Walt Disney World Resort eligible guest can now pre-register by setting up a video conference to secure your Disability Access Service (DAS) as soon as 30 days prior to your park visit but no less than two days. Phone lines are open from 7:00 AM - 10:00 PM, Eastern Standard Time. Here's a quick link.

    After you have registered for Disability Access Service (DAS), a cast member will assist you in booking up to 2 one-hour return windows per day for select experiences. Click on this link to see which experiences are included in each of the four Walt Disney World Resort theme parks.

    Learn more about Disability Access Service (DAS), including frequently asked questions.

    For additional assistance, please call Disability Services at (407) 560-2547, or send an email to disability.services@disneyparks.com.

    I am sending you Pixie Dust for a Magical inclusive Disney vacation.

    See Ya Real Soon,

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Meet the Panelist: Cindy, Louisiana

Hey Guys, I'm Cindy (not the one from the castle) but a simple girl from Louisiana. I'm ready to help you navigate all things Walt Disney World Resort. Especially, if you love EPCOT festivals, adult trips, girls weekend getaways and my favorite runDisney weekends. So send me your questions, I'm here to help. Learn More About Cindy

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