Cinderella Castle 50th Night
  • On Nov 22, 2021
    Yvette from PA Asked

    How do I contact guest services about DAS

    Hi, there!

     Welcome to planDisney Yvette. I'm so happy you stopped by and even happier to see that you'll be visiting the Walt Disney World Resort in just a few, short days! With The World's Most Magical Celebration well underway and the holiday season kicking off, it's an exceptionally magical time to visit the theme parks.

     The Walt Disney World Resort is committed to providing inclusive, accessible, and magical experiences for all Guests. Many services are available for Guests with disabilities, including the Disability Access Service. This program is designed for Guests who experience difficulty tolerating extended wait times in a traditional queue environment due to a disability. The program has recently been updated to include the option for pre-registration. Guests may pre-register for the Disability Access Service as early as 30-days in advance. Pre-registration must be completed at least 2-days before your arrival, so the good news is, you still have time for this convenient option! To pre-register for the program virtually with a Cast Member via live video chat, visit the Registering for Disability Access Service page on the Walt Disney World Resort website. Scroll down the page to review and accept the terms and conditions, and then click on the button that says, "Request Live Video Chat."

      For additional information about Disability Access Service, call Disability Services at (407) 560-2547 or email disability.services@disneyparks.com. A friendly Cast Member there will be happy to chat with you!

     I hope this was helpful, Yvette. I'm wishing you a magical visit to the Walt Disney World Resort!

    Ashley
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Meet the Panelist: Ashley, Pennsylvania

Hi, there! I'm Ashley, and I have been a fan of all things Disney for as long as I can remember. My family and I enjoy sprinkling Disney magic into our everyday lives, but we most love making memories together on a Walt Disney World Resort vacation! The unique entertainment, fantastic dining, and incredible attractions completely immerse our family in the magic of Disney storytelling and keep us coming back to "The Most Magical Place on Earth" year after year.  Learn More About Ashley

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