Woman in wheelchair with man
  • On Jul 13, 2022
    Lisa from Bedfordshire Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do I contact the Disney Live chat to discuss DAS? All the links take me to the home page but there is no live chat?

    Welcome to planDisney, Lisa.

    Thanks for stopping by to chat about your upcoming jolly holiday to The Most Magical Place on Earth. I bet you are eager to be walking right down the middle of Main Street, U.S.A. taking in the sights and sounds. With less than two weeks to go, you won’t have to wait too long for that daydream to become a reality!

    Lisa, unfortunately, the pre-arrival registration option for Disability Access Service (DAS) is only available to Guests based in the United States at this time. I know that’s not what you were hoping to hear, but don’t let it worry you a wink. You will be able to register for Disability Access Service (DAS) as soon as you arrive at the first theme park of your trip. Head straight to the Guest Relations location there, and a friendly Cast Member will walk you through the registration process and set up your initial selections should you meet the qualifications. Keep an eye out for the Guest Experience Team locations throughout the parks (marked with blue umbrellas), because the Cast Members there can assist you with any of your DAS needs should you have any issues. They can also help you make subsequent DAS selections if you need assistance with that.

    Don’t forget to check out the delicious culinary creations at the EPCOT International Food & Wine Festival during your stay. Your taste buds will thank you! Have a truly magical trip, Lisa. We’ll see ya real soon!

    Have courage and be kind,

thumbnail image for Alyssa

Meet the Panelist: Alyssa, Texas

Greetings, dreamers of all ages! I'm Alyssa, a lifelong lover of all things Disney and educator of future Imagineers. My dress collection rivals that of any Disney Princess, and I can almost always be found singing a Disney song with a bow in my hair. You can find me exploring all the magic Walt Disney World Resort has to offer on adults-only getaways with my Disney-loving husband or our multigenerational family. Tomorrow is just a dream away, and I would love to help you plan your own magical vacation! Learn More About Alyssa

Related Video

  • thumbnail image for Must-Dos at Epcot

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.