Woman in wheelchair boarding WDW bus
  • On May 13, 2024
    Thorsten from Germany Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How can I get contact to the DAS team?

    Welcome to planDisney, Thorsten!

    It's an honor to help you get your Donald Ducks in a row for your visit to The Most Magical Place On Earth in just a few months! I'm glad you're already aware of the Disability Access Service (DAS). It's like a magic wand for ensuring your visit goes super smoothly, especially if you or your crew need any special accommodations. At the Walt Disney World Resort, everyone is welcome, and that ain't no passing craze! 

    Thorsten, you can request a live video chat to pre-register for the DAS as soon as 30 days before your visit. They're as wise as Rafiki when it comes to giving helpful guidance, and since every guest has unique needs, that conversation will determine what accommodations are needed.

    And here's the best part: no need to dig up any official medical paperwork. It's all about ensuring your time at the resort is as carefree as possible. It basically means no worries for the rest of your days (at the resort anyway).

    Thorsten, If you ever want to dive deeper into any concerns or questions, feel free to shoot an email over to disability.services@disneyparks.com. The team of Cast Members there are all ears and ready to assist!

    I hope this is the problem-free philosophy you were looking for, Thorsten! Please swing by again soon if you have any more questions! I'd love to hear about the adventures you're cooking up, and I'm always here to dish out some handy tips!

    Hakuna Matata,
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Meet the Panelist: Danielle, California

I'm Danielle, happy wife and mom of two of tiny tots. Raised just around the riverbend from the Disneyland Resort, I love finding ways to experience all the magic that The Happiest Place On Earth has to offer! From finding the yummiest snacks, to taking practically perfect photos and adding magic to a romantic night out, let me share A Whole New World of tips to keep your Mouseketeers happy and cozy in the parks and hotels. If you're feeling overwhelmed planning your dream trip, you've got a friend in me! Learn More About Danielle

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