• On Mar 3, 2016
    Maureen from ON Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Do they still contact you from the concierge before your trip to WDW we are staying club level at AKL in May

    Hi Maureen! I think you will really enjoy the Animal Kingdom Lodge Club Level. Your room should have an amazing view and the lounge will offer some awesome culinary delights throughout the day and evening.

    I have found it is best to contact the concierges yourself when staying on Club Level. Generally they will contact you about a month in advance but at that point things are no longer available or you needed your questions answered before then. With the new FastPass system where you can reserve 60 days in advance you definitely should contact them before in case you have questions.

    If you have any issues during your stay the concierges will be more then happy to help you. They can modify a dining reservation or make cancelations if necessary. They will also help you with your travel plans such as printing boarding passes. They are there to help you in all ways so don't hesitate to connect now.
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Meet the Panelist: Kay, Indiana

Hello Adventurers and travelers! I am Kay and a past Adventures By Disney mom for the panel. But now I am excited to share vacation planning tips for those heading out for an incredible vacation to Walt Disney World. Learn More About Kay

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