Family With Medals; RunDisney 10K; Stitch Hat; Lilo and Stitch Costume
  • On Aug 17, 2012
    Connie from ON Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am considering pre-ordering a photo cd for photo pass photos taken during the trip. Is it true that after my trip if I don't like the photos I can get a full refund on the pre-ordered photo cd.

    Hi Connie!!!!

    Thank you so much for your question to the Walt Disney World Moms Panel!!

    I called Disney's Photo Imaging Guest Support Team and checked on your question.  I was told that you can request a refund of your pre-ordered PhotoPass CD if you are not happy with the volume or quality of photos that were taken on your Walt Disney World Vacation.  They also said that you must request the refund within 90 days of purchasing the PhotoPass CD.  

    Please let me know if you have any other questions that I can help answer!!

    Have a magical day!!

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Meet the Panelist: Scott, Georgia

Hi. My name is Scott and I am from North Georgia. I have been married for over 10 years and have 1 son. I am a middle school Assistant Principal. I am excited to be a Dad on the WDW Moms Panel and can't wait to help you in your Disney Vacation Planning! Learn More About Scott

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