Father and son walking through BOG
  • On Jan 16, 2022
    Callie from AL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello. I am considering applying for DAS for my four year old daughter; however, I do not feel comfortable taking about her in front of her. I do not even do this with our pediatrician or other family members. I feel she will hear it as a negative

    Welcome back to the planDisney Panel, Callie, we thank you for this important question regarding Disney’s Disability Access Service (DAS).

    I fully understand, and empathize, as I have an adult autistic son, who understands when he is the topic of discussion. The way I handle this when at Guest Relations inside any theme park, is that I go to speak with a Cast Member first, and then my husband brings in my son to greet the Cast Member, who will then take a very quick photo of my son, and associate my son’s MagicBand or theme park admission for the registry to the DAS. The greet is very upbeat, and friendly with the Cast Member being polite, non-intrusive and very perceptive. We leave with a few stickers, a Celebration Button, and smiles.

    Callie, you are also able to pre-register with DAS Advance from the comfort of your home to speak with a Cast Member via a Video Chat. The Cast Member will also take a quick photo of your child during the Video Chat. When I do our pre-registration soon, I plan on speaking to the Cast Member first, while my son is in another room, and then I will bring my son in to greet the nice person who is Mickey Mouse’s friend from Disney, as I will tell my son so that there is motivation. I will be preparing my son for this chat via computer, as he often sees me on various video chats with family and friends.

    During your DAS Advance Video Chat, the Cast Member will consult with you to select 2 one-hour Return Times for each day of your valid theme park admission. When you arrive at the theme park you will be able to make more DAS Return Time selections, one at a time. Please ensure your Family & Friends list is up to date on your My Disney Experience account.

    I find the Services for Guests with Disabilities extremely helpful, with suggestions for quieter areas, helpful tips for Baby Care Centers, or First Aid, attraction information, directions to Companion Restrooms, and much more. Please have a look through to see if there may be more accommodations to make your child’s visit more comfortable and enjoyable.

    Callie, it was my pleasure assisting you, and I wish you all the very best with your Disney vacation planning!

    Best Disney Wishes ~ Jacqueline


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Meet the Panelist: Jacqueline, Ontario

Hello, from Ontario, Canada! I am a former band and visual arts teacher who is retired and home full-time always planning my next Disney Destination vacation. I would be honored to help you plan your Walt Disney World Resort vacation, with a few personal first-hand tips for sailing with Disney, walking in Walt's footsteps at Disneyland Resort and travelling with a special needs family member. Learn More About Jacqueline

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