mom at computer planning
  • On Feb 22, 2022
    Rachel from NY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have connected with a friend on my Disney experience app but neither one of us can see the others plans, despite checking “share all plans” option. How can we see each others park, dining and other plans?

    Hiya Rachel!

    Thank you so much for sending us your question and welcome back to planDisney! Can you believe that in just a few weeks, you will be at the Walt Disney World Resort? You must be so excited! I know I would be, and I am honoured to be a part of your planning process. I always love visiting the theme parks with my friends and I cannot wait for you to create magical memories with yours!

    Now let's talk about your My Disney Experience accounts and how you can plan your trips together! You did the right thing by checking if your plans are shared with each other, and I am sorry to hear that you are still experiencing issues. The first thing I like to do when I have problems with the website if try to access it on a different device. Indeed, if this is an option for you, I would highly recommend downloading the My Disney Experience mobile app on your iPhone, iPad or Android Smartphone, or accessing your account through the website on a computer. Second, you can remove their profile from your Family & Friends List and add them again without any issues. In your Family & Friends List, simply click on "Update" next to their name and then on "Remove from This List." You can then re-enter their information by clicking on "Add a Guest." If your friend is with you, and you both have the My Disney Experience mobile app, you can instead scan their linking code which makes adding a new guest to your list even faster. When clicking on "Add a Guest," click on "Scan their linking code" instead. Your friend's code can be found in their profile under "Show My Linking Code." Lastly, if re-adding them still does not work, I would recommend contacting a Cast Member via chat, email or phone. Cast Members truly are real-life fairy godparents and will be able to help you fix this!

    Now, Rachel, once you and your friend are able to plan your magical vacations together, make sure to plan a day at EPCOT to enjoy the International Flower and Garden Festival! This festival is available throughout the spring and part of the summer and it is one of my favourite things to do at the Walt Disney World Resort! Not only does EPCOT become covered in beautiful flowers, but you can also try unique treats, walk through a butterfly garden and join in some fun activities. You might even see some of your favourite artists perform during the Garden Rocks Concert Series!

    I hope this was helpful, Rachel, and that you and your friend have the best day ever on your upcoming Disney vacation! If you have any other questions in the time leading up to your visit, don't hesitate to reach out. We will bee happy to help!

    Have a magical dai-sy,

    Ariane
thumbnail image for Ariane

Meet the Panelist: Ariane, Quebec

Hello humans! My name is Ariane and I am a French-speaking Walt Disney World Resort lover from Montreal, Canada! Since the cold does bother me (sorry Elsa!), the Walt Disney World Resort has become my second home. If you need any help planning the most magical vacation from Canada or finding the most Instagrammable spots and treats, I'm your gal! I cannot wait to help you chase the wind and touch the sky on your next Disney vacation! Learn More About Ariane

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