Disneyland- Mainstreet Station
  • On Mar 24, 2022
    Joan from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Connect me to disabled access entry information.

    Dear Joan, thanks for stopping by planDisney with your question. I am happy to help you with information about Disability Access Service (DAS) at Disneyland Resort! 

    Joan, when you are within 2-30 days of your arrival, you can request a video chat to get the process started for the DAS program. DAS is to support Guests who have difficulty waiting in queues for long periods of time. The Guest requesting DAS must be present on the video chat. If deemed eligible, the Cast Member will help you get registered, and you can even pre-select two attractions per day of your visit prior to your arrival with the recently introduced DAS Advance feature.

    If you are less than 48 hours away from arrival, no problem - you can still request DAS upon arrival at the parks. If starting at Disneyland Park, head over to City Hall. If starting at Disney California Adventure Park, make your way to the Chamber of Commerce. The Guest Relations team can help you with DAS registration. 

    If possible, download the Disneyland mobile app so you can make your DAS selections from the app while in the parks. If you’d prefer to make the selections in person, Hakuna Matata, that is possible too, at any Guest Services location. 

    Joan, another tip from a friend who recently utilized DAS - you could consider getting Disney Genie+ service and using it along with DAS. Genie+ offers Lightning Lanes for 19 attractions across the two theme parks, which offer shorter queues to reduce your wait times. You can make DAS selections concurrently with Genie+ selections. For instance, you could request “it’s a small world” through DAS and Space Mountain through Genie+. If you opt to add Genie+ service, you can do so through the app after you have entered the theme parks. This is just an option - you don't need Genie+ to get DAS.

    I hope this information was helpful, Joan! Have a magical and wonderful vacation.

thumbnail image for Kamini

Meet the Panelist: Kamini, California

Greetings from the Golden State! Like Elastigirl, I am a committed wife and mom, resourceful, passionate, and will stretch to any length for my loved ones! Two of my favorite places to spend time with my family are Disneyland Resort, and Aulani, A Disney Resort & Spa. Being there is a treat for all the senses - the amazing sights, sounds, aromas, and flavors make us smile from ear to ear. I have decades of magical Disney moments woven into my heart, and I can't wait to share the magic with you! Learn More About Kamini

Related Video

  • thumbnail image for planDisney Overview

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.