Pandora Family Floating Mountains
  • On May 24, 2021
    Alyssa from NC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have a confirmation number for 2 tickets for Animal Kingdom for June 12th 2021 with the rest of my family but it is not connected to my reservation. We paid for these tickets in March and even have a bar code. Please DO NOT TELL me we will not be going

    Hi Alyssa! Welcome to planDisney!

    It sounds like you have a family gathering coming up at the Most Magical Place on Earth! What a great spot to spend some time together. I just visited Disney's Animal Kingdom a few days ago and it was such a fun day! There is a lot to explore there. One of my favorite activities was The Animation Experience at Conservation Station. I highly recommend it!

    If you check "My Plans" under the My Disney Experience drop-down menu on the main Walt Disney World website, you should see a Disney Park Pass reservation for Disney's Animal Kingdom if you made the reservation after purchasing your Walt Disney World theme park tickets. On that same page, you can click the link that says, "Tickets & Memory Maker." This will show you all the tickets that you have. Sometimes there is a glitch and it doesn't appear like the tickets are there, but they will show up again when you refresh the page. I had this happen today!

    If you are still having trouble locating your tickets or Disney Park Pass reservations, you will need to give Disney a call directly at (407) 566-4985 and speak with a Cast Member. Hopefully, they can help you retrieve your information and make sure you are all set!

    I hope you have a great visit, Alyssa! Please let us know if you have any other questions.

    Tabitha
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Meet the Panelist: Tabitha, Tennessee

Hello all! I'm a happily married, proud mom to two young children, and I love to plan trips to Walt Disney World Resort. One of my favorite things about taking a Disney Parks vacation is that there is always something new and wonderful to discover, no matter if this is your first trip or if you visit multiple times per year. I'm excited to help you plan your next adventure!
Learn More About Tabitha

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