Hi Alyssa! Welcome to planDisney!
It sounds like you have a family gathering coming up at the Most Magical Place on Earth! What a great spot to spend some time together. I just visited
Disney's Animal Kingdom a few days ago and it was such a fun day! There is a lot to explore there. One of my favorite activities was
The Animation Experience at Conservation Station. I highly recommend it!
If you check "My Plans" under the My Disney Experience drop-down menu on the main
Walt Disney World website, you should see a Disney Park Pass reservation for Disney's Animal Kingdom if you made the reservation after purchasing your
Walt Disney World theme park tickets. On that same page, you can click the link that says, "Tickets & Memory Maker." This will show you all the tickets that you have. Sometimes there is a glitch and it doesn't appear like the tickets are there, but they will show up again when you refresh the page. I had this happen today!
If you are still having trouble locating your tickets or
Disney Park Pass reservations, you will need to
give Disney a call directly at (407) 566-4985 and speak with a Cast Member. Hopefully, they can help you retrieve your information and make sure you are all set!
I hope you have a great visit, Alyssa! Please let us know if you have any other questions.
Tabitha