Mom and daughter walking on bridge
  • On Aug 29, 2021
    Emily from MO Asked

    I have the confirmation number for my Disney Tickets order but I made the ticket purchase over a year ago and the email has disappeared from my email. Is it still possible to get my tickets?

    Hi Emily! Welcome to planDisney!

    You must be thrilled to visit the Walt Disney World Resort soon, especially since you've been planning for so long! With the fall decorations up around Magic Kingdom Park and the EPCOT International Food & Wine Festival taking place, it is the perfect time to head to the Most Magical Place on Earth.

    Since you have your confirmation number, you should be able to head to any of the Walt Disney World ticket windows or Guest Relations to pick up your theme park tickets. Be prepared to show your photo ID, but in my experience, they just need the ticket purchase confirmation number. You can also give Disney a call at (407) 939-7679 for assistance if you prefer that.

    Depending on what number you have, you may also be able to link your tickets to your My Disney Experience account, then use the My Disney Experience mobile app to create a Disney MagicMobile pass and use that as your ticket. To add a ticket in the app, touch the three lines in the bottom right-hand corner, then select "Tickets and Passes." Follow the prompts to add a ticket and use the number that you have. Hopefully, that works and you will be able to get your planning complete that way!

    I hope you have the BEST vacation, Emily! Please let us know if you have any other questions.

    Tabitha
thumbnail image for Tabitha

Meet the Panelist: Tabitha, Tennessee

Hello all! I'm a happily married, proud mom to two young children, and I love to plan trips to Walt Disney World Resort. One of my favorite things about taking a Disney Parks vacation is that there is always something new and wonderful to discover, no matter if this is your first trip or if you visit multiple times per year. I'm excited to help you plan your next adventure!
Learn More About Tabitha

Related Video

  • thumbnail image for The best digital tools for Walt Disney World Resort vacations!

Didn't find what you were looking for?

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.