Hi Heath! Welcome to planDisney!
Three ChEARS to you, Heath, for booking your
Walt Disney World Resort vacation! Isn't it great to have a vacation to look forward to? I don't know about you, but I find it always helps to have a trip on the calendar, so I can count down the days until I'm off on my next adventure! So, let the countdown to your magical Walt Disney World vacation begin!
Now, viewing all of your theme park tickets,
Disney Resort Collection hotel bookings, park pass reservations, Advanced Dining Reservations, and more can all be viewed using your
My Disney Experience mobile app. Let’s start with your tickets. To check, open your My Disney Experience app and open the menu by clicking on the three stacked lines in the bottom right corner. From there, click on the “Tickets and Passes” tile, and you will see all of your theme park tickets there. To view your park pass reservations, resort information, and more, head back to the menu but this time select the “Future Plans” tile. All of your confirmed plans will be listed here.
However, no need to panic if you’re not seeing your plans in the app. You may just need to link your reservations and tickets to your app. You will first want to locate the purchase confirmation you received when you booked your vacation package. Once you have that, look for your reservation confirmation number. Then, open the My Disney Experience app and navigate to "Tickets and Passes." Then, click "Link Tickets & Passes" and "Room with Tickets." Fill in your confirmation number and the last name on your reservation, and you are all set! You should now see all of those plans linked to your app. If you don’t, I’d recommend giving the Existing Tickets team a call at (407) 934-7639. One of the helpful Cast Members on this team will be happy to troubleshoot with you.
I do hope this answer has been helpful to you. Please feel free to
visit us again with any other Walt Disney World vacation planning questions you may have!
Until next time,
Diana