Mickey and Minnie Statues in Front of Fireworks
  • On Oct 9, 2022
    Heath from KS Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do I confirm that I have a ticket and a reservation online?

    Hi Heath! Welcome to planDisney!

    Three ChEARS to you, Heath, for booking your Walt Disney World Resort vacation! Isn't it great to have a vacation to look forward to? I don't know about you, but I find it always helps to have a trip on the calendar, so I can count down the days until I'm off on my next adventure! So, let the countdown to your magical Walt Disney World vacation begin!

    Now, viewing all of your theme park tickets, Disney Resort Collection hotel bookings, park pass reservations, Advanced Dining Reservations, and more can all be viewed using your My Disney Experience mobile app. Let’s start with your tickets. To check, open your My Disney Experience app and open the menu by clicking on the three stacked lines in the bottom right corner. From there, click on the “Tickets and Passes” tile, and you will see all of your theme park tickets there. To view your park pass reservations, resort information, and more, head back to the menu but this time select the “Future Plans” tile. All of your confirmed plans will be listed here.

    However, no need to panic if you’re not seeing your plans in the app. You may just need to link your reservations and tickets to your app. You will first want to locate the purchase confirmation you received when you booked your vacation package. Once you have that, look for your reservation confirmation number. Then, open the My Disney Experience app and navigate to "Tickets and Passes." Then, click "Link Tickets & Passes" and "Room with Tickets." Fill in your confirmation number and the last name on your reservation, and you are all set! You should now see all of those plans linked to your app. If you don’t, I’d recommend giving the Existing Tickets team a call at (407) 934-7639. One of the helpful Cast Members on this team will be happy to troubleshoot with you.

    I do hope this answer has been helpful to you. Please feel free to visit us again with any other Walt Disney World vacation planning questions you may have!

    Until next time,
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Meet the Panelist: Diana, New York

Hiya! I'm Diana from New York, and I'm so excited to help you plan your next Walt Disney World Resort vacation! Whether you're planning your first trip or just visiting "For the First Time in Forever," with all that Walt Disney World has to offer, it's easy to feel like you're headed "Into the Unknown." Just remember, "You've Got a Friend in Me!" So, let me be a "Part of Your World" to lend a helping hand as you plan your most magical Walt Disney World vacation! Learn More About Diana

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