Little Girl in costume as Belle with Cinderella on Wish; Cinderella Lobby
  • On Apr 19, 2024
    Kimberly from OK Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    If you are in a concierge room are you able to board the ship earlier? if so, what time?

    Hi, Kimberly! Thank you for coming to planDisney with your questions. 

    There are many advantages to sailing concierge. Before you embark, the shoreside team can assist you with booking Port Adventures, adult-exclusive dining, Senses Spa appointments, beverage tastings, Bibbidi Bobbidi Boutique appointments, and more! 

    Once you arrive at the terminal, look for the concierge check-in banners. Your travel documents will be scanned before entering security and going to the concierge lounge. There, you will wait until the ship is cleared for boarding. I just looked at the timestamp of a video I took on my last trip, and it looks like I was walking on the ship at 11:43 a.m. I can’t be sure exactly when you will board the ship, but guests sailing concierge are the first to board, right after the back-to-back cruisers. 

    As a concierge guest, you’ll receive exceptional service from the concierge hosts. They are there to assist you with anything you need during your voyage. You’ll have exclusive access to the Concierge Lounge, where you can enjoy complimentary alcohol in the evening, snacks throughout the day, and a stunning private sun deck. The lounge has a beverage cooler filled with water, soda, and juice for you to take back to your stateroom. I spent plenty of time enjoying the Concierge Sundeck on Deck 13. It features relaxing padded lounge chairs, a self-serve Dole Whip Smoothie machine, and a place to splash around and cool off – the recipe for the best afternoon ever!

    If there's anything else I can help you with before your concierge team welcomes you on board, feel free to drop by planDisney again.

    SEAS the adventure!
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Meet the Panelist: Tracie, Florida

Ahoy! Just like Moana, I feel the irresistible call of the sea. I think the best vacation is aboard a Disney Cruise Line ship – thankfully, my family agrees. Whether savoring gelato in Italy, snorkeling in Mexico, or basking in the sea breeze on deck, each destination fills us with memories to last a lifetime. I look forward to helping your family plan a Disney Cruise Line adventure brimming with cherished moments!

Learn More About Tracie

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